Privacy Policy

Last updated:

1. Data Controller

Under the Privacy Act 2020, Strongsrclear is the agency responsible for personal information collected through this website.

Strongsrclear
80 Tory Street, Te Aro, Wellington 6011, New Zealand
Email: connectuse@strongsrclear.world
Phone: +64 4 384 4329

2. Scope and Applicable Law

This Privacy Policy describes how Strongsrclear ("we", "us", "our"), as an agency under the New Zealand Privacy Act 2020, collects, uses, stores, and protects personal information when you visit our website at strongsrclear.world or contact us through our forms.

For visitors in New Zealand, this Policy is governed primarily by the Privacy Act 2020 and the Information Privacy Principles (IPPs). For visitors in the European Economic Area, we also comply with the General Data Protection Regulation (GDPR) where applicable.

3. Personal Information We Collect

We may collect the following categories of personal information:

  • Contact information: name, email address, and message content submitted via our contact form.
  • Technical data: IP address, browser type, device information, operating system, and referring URLs collected when you access the Website.
  • Usage data: pages visited, time spent on pages, and interaction patterns collected through analytics cookies (only with your consent).
  • Cookie preferences: your choices regarding analytics and marketing cookies, stored in your browser's localStorage.

Where practicable, we collect personal information directly from you. If we receive unsolicited personal information that we could not have obtained lawfully, we will delete it as soon as practicable, in accordance with IPP 4.

4. How and Why We Collect Information

In accordance with IPP 3, we notify you at or before the time of collection about:

  • the fact that information is being collected;
  • the purpose for which it is collected;
  • the intended recipients;
  • the name and contact details of the agency collecting the information and the agency that will hold it;
  • your right of access to, and correction of, personal information under IPPs 6 and 7.

We use personal information only for the purposes for which it was collected, or for directly related purposes you would reasonably expect (IPP 10). Our purposes include:

  • responding to your inquiries and providing customer support;
  • operating, securing, and maintaining our website;
  • analysing website usage to improve content and user experience (with consent for non-essential cookies);
  • measuring advertising effectiveness where you have consented to marketing cookies;
  • complying with legal obligations and protecting our legal rights.

For EEA visitors, our legal bases under the GDPR include consent, legitimate interests, and legal obligation, as applicable to each processing activity.

5. Disclosure of Personal Information

We do not sell your personal information. We may disclose information to trusted service providers who assist with website hosting, analytics, and email delivery, only to the extent necessary for them to perform those services and subject to appropriate contractual safeguards.

We may also disclose personal information where required or authorised by New Zealand law, including in response to a valid request from a law enforcement agency or regulator, or to protect the safety of any person.

Before disclosing personal information to an overseas recipient (IPP 12), we take reasonable steps to ensure the recipient protects the information to a standard comparable to the Privacy Act 2020, unless an exception applies under the Act.

6. Data Retention

We keep personal information only for as long as necessary for the purposes for which it was collected (IPP 9). Contact form submissions are retained for up to 24 months from the date of receipt, unless a longer period is required by law. Analytics data is retained for up to 26 months. Cookie consent preferences are stored locally in your browser until you clear your browser data.

7. Security and Privacy Breaches

We implement appropriate technical and organisational measures to protect personal information, including HTTPS encryption, access controls, and regular security reviews (IPP 5). While no method of transmission over the Internet is fully secure, we take reasonable steps to safeguard your information.

If a privacy breach occurs that has caused, or is likely to cause, serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as required under the Privacy Act 2020.

8. Your Rights

8.1 New Zealand — Privacy Act 2020

Under the Privacy Act 2020, you have the right to:

  • request access to personal information we hold about you (IPP 6);
  • request correction of inaccurate, incomplete, or misleading information (IPP 7);
  • withdraw consent for optional processing such as analytics or marketing cookies at any time;
  • lodge a complaint with the Office of the Privacy Commissioner if you believe we have interfered with your privacy.

To exercise your access or correction rights, contact us using the details in Section 13. We will respond within 20 working days, as required by the Privacy Act 2020, unless an extension applies under the Act.

You may contact the Office of the Privacy Commissioner at www.privacy.org.nz or by calling 0800 803 909 (within New Zealand).

8.2 European Economic Area — GDPR

Where the GDPR applies, you also have the right to request deletion, restrict processing, object to processing, and data portability. You may lodge a complaint with your local supervisory authority. For international transfers outside the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

9. Direct Marketing

We do not send direct marketing communications unless you have given clear consent or an exception under the Unsolicited Electronic Messages Act 2007 applies. You may opt out of marketing communications at any time by contacting us.

10. Children

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.

11. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Where changes materially affect how we handle your personal information, we will take reasonable steps to bring the changes to your attention.

13. Contact

For any questions regarding this Privacy Policy or our data practices, please contact:

Strongsrclear
80 Tory Street, Te Aro, Wellington 6011, New Zealand
Email: connectuse@strongsrclear.world
Phone: +64 4 384 4329